Wellness Questions Answered
Find quick answers to common questions about our products and services. We’re here to support your wellness journey.
General Information
Get quick answers to general inquiries about Asuna Hana and our services.
Where are your products sourced?
We source premium ingredients globally, with a focus on India and sustainable practices.
How can I contact customer support?
Email us at sales@asunahana.com or use the contact form on our website.
Do you offer international shipping?
Yes, we ship to many international locations. Please check our shipping page for details.
Shipping & Delivery
Find answers to all your questions about shipping, delivery times, and tracking your order.
What are your shipping options?
We offer standard and expedited shipping. Delivery times vary by location.
How can I track my order?
You’ll receive a tracking number via email once your order ships.
What is your return policy?
We accept returns within 30 days of delivery. See our policy for details.
Product Information
Discover detailed information about our product offerings, including ingredients, benefits, and usage.
What is collagen peptide and what are the benefits?
Collagen peptide is a type of collagen that is easily digested and absorbed by the body. It is said to have many benefits for skin, hair, nails, bones, and joint health.
What is FOSLIFE®?
FOSLIFE® is a healthy sugar substitute made from cane sugar. It is a prebiotic that promotes the growth of beneficial gut bacteria and has a low glycemic index.
What are the different types of formulations you offer?
Asuna Hana offers gummies, tablets, and capsules.
What types of packaging do you offer?
Asuna Hana offers a variety of packaging options including bottles, blister packs, pouches, and more.
Do you offer samples?
Yes, Asuna Hana offers samples for ready formulations without charging any development fees. For developing new formulations, there is a small development fee which is refunded in subsequent orders.
Private Label Solutions
Find answers to frequently asked questions about our private label services, including MOQs, customization options, and the launch process.
What private label services do you offer?
We offer formulation, packaging, and design services for your brand.
What are the minimum order quantities?
Minimum order quantities vary by product. Please contact our sales team.
Can you help with product packaging design?
Yes, we offer a range of packaging options and design support.










