Your Privacy Matters
We are committed to safeguarding your privacy. Learn how we collect, use, and protect your data in our detailed policy.
This Privacy Policy outlines Asuna Hana’s practices regarding the collection, use, and disclosure of your personal information. By accessing or using our website, products, or services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information:
We may collect personal information from you, such as your name, email address, phone number, shipping address, billing address, and payment information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or contests
Usage Data:
We may collect information about how you use our website, such as your IP address, browser type, operating system, referring pages, pages visited, and the dates and times of your visits.
Cookies and Similar Technologies:
We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and to personalize your experience on our website.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, products, and services
- To respond to your inquiries and provide customer support
- To personalize your experience on our website
- To improve our products and services
- To send you marketing communications, such as newsletters and promotional offers (you can opt-out of receiving marketing communications at any time)
- To analyze website traffic and improve our website’s performance
- To comply with legal and regulatory requirements
3. Information Sharing
We may share your personal information with:
Third-party service providers:
We may share your information with third-party service providers who assist us with order fulfillment, payment processing, shipping, marketing, and other business operations.
Business partners:
We may share your information with business partners who offer products or services that may be of interest to you.
Legal authorities:
We may disclose your information to law enforcement or other authorities as required by law or to protect our rights and interests.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information.
- Restriction: Request the restriction of processing your personal information.
- Data portability: Request the transfer of your personal information to another organization.
- Object: Object to the processing of your personal information.
- Withdraw consent: Withdraw your consent to the processing of your personal information at any time.
6. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@asunahana.com.